Reference

hoki99 Privacy Policy For Your Account

Our Privacy Policy shows how hoki99 handles the details connected with your account, device and wallet activity.

Account dataDevice choicesWallet recordsCookie controls
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hoki99 hoki99 Privacy Policy For Your Account
CONTACT YOUR WAY

Get Privacy Help Near Account Access

A clear contact path helps when you have a question about account data, a cookie choice or a wallet record.

Account data request Ask us to identify the account data connected with your phone verification or login…
Wallet record question For DANA, OVO, GoPay or QRIS status questions, include the date and transaction reference…
Correction request If your contact detail or account record is incorrect, tell us which field needs…
DATA HANDLING

Keep Control Of Your hoki99 Records

We treat privacy as an account process rather than a vague promise. Our handling follows the point where data enters: phone verification, login, device access, wallet status or support contact.

Account details

We use the details you submit during account creation and phone verification to identify your account, respond to requests and protect access. Do not place passwords or full payment credentials in support messages.

Device access

When you sign in from a mobile browser or desktop, we may record device and login signals for account protection. These records help us spot unusual access without reading unrelated device content.

Cookie choices

Cookies can keep a session available and help us understand which account page you opened. You can manage browser cookie controls, although changing them may require another login step.

Wallet matching

Payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account are used to match status with your account. We do not need your wallet password to check that reference.

Record retention

We retain account, payment and support records for the period needed for operations, security, disputes or legal duties. When that need ends, we remove or anonymise the record where practical.

Your request path

To ask for access, correction or deletion, contact support from the email or phone linked to your account. State the request clearly so we can verify identity and respond to the right record.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the questions we expect before account access: what data is collected, how wallet references are used, what happens on mobile and how to contact us. If your case is specific, send the relevant account detail through support without including a password.

It covers account details, phone verification, login and device records, cookies, wallet references, support messages, retention and requests to access or correct your data. Access depends on local law.

We may collect the contact details you submit, phone verification results, login events, device signals and account activity needed for access, security, wallet matching and support responses.

Yes. The policy includes transaction references and status details linked to DANA, QRIS, OVO, GoPay, bank transfer or virtual account. We use them to match an account record.

When you sign in through a mobile browser, we may record device and login signals to protect account access and identify unusual activity. We do not read unrelated device content.

You can contact support from the phone or email linked to your account and ask for access or correction. We may verify your identity before discussing or changing a record.

We keep records while needed for account operations, security, disputes or legal duties. After that need ends, we remove or anonymise data where practical under applicable requirements.

Yes. Ask support which cookie or session issue concerns you, and manage cookies in your browser settings. Turning them off may end a session or require another account login.

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